News Brief

NNEPRA reports May ridership missed FY2017 target by 5%, due to loss of approximately 2,500 riders because of weekend curtailments and heat restrictions. May ridership was only 261 passengers below May of last year. FY2017 YTD ridership is 9% ahead of target. When the June numbers come in, FY2017 promises to be a very successful year. 


The performance statistics continue to pile up and today's board meeting heard more evidence of the impressive sustained growth of the Downeaster - double-digit growth in ridership and revenue for the month of November.

How many other state agencies are showing a 25% growth in revenue in the month of November? Of course, adding Freeport and Brunswick was a big help.

November ridership north of Portland, to Freeport and Brunswick, averaged 177 passengers per day or 5,310 for the month. December ridership north of Portland averaged 173 passengers per day or 5,363 for the month. NNEPRA's projection was that 100 passengers would travel north of Portland monthly - one wicked good start!

On Time Performance for November was 79.4%.

Overall Customer Satisfaction Score in October was 93% for the Downeaster, 86% for Amtrak nationwide.

Though hard stats for the calendar year are not yet firmed up, NNEPRA Executive Director Patricia Quinn expects ridership to be around 560,000 - a new record!{jcomments on}