downeasterlogoPatricia Quinn, Executive Director of NNEPRA, announed to the monthly board meeting that the Downeaster had a record-breaking year.

She listed the performance highlights for fiscal year 2010 noting that the Downeaster transported 474,058 passengers (1% over FY 2009) a total of 37.6 million passenger miles and generated $6.66 million in ticket revenue."

Other FY 2010 items:

  • Average daily ridership: 1,299
  • Average passenger fare: $14.05
  • Average miles per passsenger: 80
  • Total cost recovery: 52%
  • Rider profile:
    45% travelled between Maine stations and Boston generating 58% of total revenue.
    36% travelled between NH stations and Boston generating 28% of total revenue.
    34% of total riders travelled using multi-ride passes, generating 17% of total revenue.

June 2010 stats:

  • June, 2010 ridership at 43,365, was up 14.3% over June, 2009.
  • June On Time Performance was a poor 44%, due in part to heat restrictions & track work. Many of the trains were within 15 minutes of scheduled arrival time but to be 'on time,' a train must arrive within 10 minutes of scheduled arrival time.
  • Overall customer satisfaction was a high 93%. Amtrak's overall rating nationwide is 83%.

FY2010 was certainly a year to celebrate. Join us in Brunswick for the Construction Ceremony on Monday, August 2 at 9:30 a.m.