June, 2016 NNEPRA Board Meeting
The NNEPRA Board Meeting was held on Monday, June 27th.
Ridership: Executive Director Patricia Quinn reported on the latest performance numbers. The May, 2106 ridership was 38,754 as compared to 22,722 in May of 2015 (Need we mention that May, 2015 was a disastrous 30 days due to a tie-replacement project gone awry). However, the actuals missed the projected ridership by a considerable degree.
Revenue: May, 2016 revenue came in at $663, 377 as compared to $393,556 in May of 2015. Still, this past month's revenue fell 11% below target.
OTP: On Time Performance was 81% as opposed to 0% (!) in May of 2015.
CSI: The overall Customer Satisfaction Index for the Downeaster was 91 - Amtrak checked in at 88.
Brunswick Layover Facility: Special Projects Manager Jim Russell reported, "It's on schedule and on budget with 75% of the track work completed."
Royal Junction Siding: Funding has been acquired. This siding will ultimately allow all Downeaster trains to start and end in Brunswick.