Executive Director Patricia Quinn released the May statistics which showed continued growth with every expectation that the Downeaster service would set a new passenger/revenue record for fiscal year 2013. May, 2013 ridership exceeded the previous year by 6.92%, revenue increased over that same period by 4.26%.
On Time Performance was 80.50% and overall Customer Satisfaction Index was 94.
May, 2013 ridership on the Boston-Brunswick route was 1,909, and Freeport's ridership was 838. Together (2,747), they exceeded Boston-Durham (2,582) and Boston-Haverhill (2,564) and approached the numbers for Boston-Saco (2,885). Ms. Quinn was very pleased with these initial May numbers for the expansion towns.