The NNEPRA board met Monday, May 23rd, to review the latest Downeaster performance numbers.
Ridership: Now that the roadbed is in tip-top shape, ridership shows continued growth since October of last year, save for January, 2016. A similar trend for revenue was reported.
On Time Performance: 89%
Overall Customer Satisfaction: March Downeaster: 91, Amtrak: 85
Brunswick Layover Facility: Special Projects Manager Jim Russell reported on the continued progress at the BLF, "We are on schedule for a September opening." The NNEPRA Board was then treated to a video tour of the facility when Trainriders/Northeast board members were escorted around the site.
Thank you, Jim. You answered our many questions with expertise and patience.