Quick Note: Train Host Program

signalTrainRiders/NE Train Hosts serve as goodwill ambassadors onboard the Downeaster to assist passengers with information; assist train crews in duties as requested by them; and promote rail safety.

As a volunteer, you'll travel between Maine and Boston conversing with passengers along the way.

Click on "Host Program" in the above menu for more information.

The January Board Meeting reported on the first two quarters of Fiscal Year 2012 - Executive Director Patricia Quinn characterized the service as "healthy & strong."

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Overall Downeaster Customer Satisfaction

  • Downeaster 92, Amtrak 85
  • Downeaster Value for Price Paid 92, Amtrak 85
  • Downeaster Overall Cafe Experience 85, Amtrak 78

December, 2011 Performance Statistic

December 2011 = 38,809 passengers, December 2010 = 40,906. The decline by 2,097 passengers was due in part to the NBA strike which eliminated Celtics travel

City Pair Ridership.

  • Portland-Boston 32% of total
  • Exeter-Boston 16% of total
  • Durham-Boston 6% of total
  • Wells-Boston 9% of total
  • Saco-Boston 7% of total
  • Dover-Boston 11% of total
  • Haverhill-Boston 5% of total

Expansion

  • Platform completion in Brunswick & Freeport scheduled for spring - outdoor construction to resume in March
  • Brunswick Maintenance Facility to see specifications defined in coming months
  • Expansion Contruction (excluding the Maintenance Facility) should be completed in time for late fall service

Other Items:

  • Paul Eastwood, Amtrak Assistant Superintendent of Maine Services, has retired.