News Brief

NNEPRA reports May ridership missed FY2017 target by 5%, due to loss of approximately 2,500 riders because of weekend curtailments and heat restrictions. May ridership was only 261 passengers below May of last year. FY2017 YTD ridership is 9% ahead of target. When the June numbers come in, FY2017 promises to be a very successful year. 

The January Board Meeting reported on the first two quarters of Fiscal Year 2012 - Executive Director Patricia Quinn characterized the service as "healthy & strong."


Overall Downeaster Customer Satisfaction

  • Downeaster 92, Amtrak 85
  • Downeaster Value for Price Paid 92, Amtrak 85
  • Downeaster Overall Cafe Experience 85, Amtrak 78

December, 2011 Performance Statistic

December 2011 = 38,809 passengers, December 2010 = 40,906. The decline by 2,097 passengers was due in part to the NBA strike which eliminated Celtics travel

City Pair Ridership.

  • Portland-Boston 32% of total
  • Exeter-Boston 16% of total
  • Durham-Boston 6% of total
  • Wells-Boston 9% of total
  • Saco-Boston 7% of total
  • Dover-Boston 11% of total
  • Haverhill-Boston 5% of total


  • Platform completion in Brunswick & Freeport scheduled for spring - outdoor construction to resume in March
  • Brunswick Maintenance Facility to see specifications defined in coming months
  • Expansion Contruction (excluding the Maintenance Facility) should be completed in time for late fall service

Other Items:

  • Paul Eastwood, Amtrak Assistant Superintendent of Maine Services, has retired.